Terms of Service
Version: 1.0
Effective Date: 2024.01.01
Article 1 Purpose
Thank you for using the services (hereinafter 'Services') provided by 3R Innovation Co., Ltd. (hereinafter 'Company'). The Company establishes these terms to regulate the basic matters regarding the use of the Services, including the rights, obligations, and responsibilities of members (hereinafter 'Members'), and the conditions and procedures for using the Services.
Article 2 Definitions
The definitions of major terms used in these terms are as follows: 1. Services: All services provided by the Company regardless of wired or wireless devices such as smartphones, tablets, PCs, etc. 2. Member: A person who has entered into a service use agreement with the Company and uses the Services provided by the Company in accordance with these terms, including institutional members, general members, and non-members. - Institutional Member: A customer who uses the service for their affiliated members in companies, schools, etc. - Institutional Administrator Member: An administrator of the Company's services provided to the institution who can use administrator-only services. - Institutional Teacher Member: An educator in the services provided to the institution who can use teacher-only services. - Institutional Student Member: A student who can use the services provided to the institution. - General Member: Divided into 'Teacher Member', 'Parent Member', 'Student Member', etc., who have purchased the service individually. - Teacher Member: A member who has joined the service as an educator and can use teacher-only services. - Parent Member: A member who has joined as a parent to manage their child's education and can use parent-only services. - Student Member: A student member who has joined for educational purposes. 3. ID: Member information used for member identification and service use. 4. Profile: A unique name used by members within the service, which members can change directly. 5. Posts: Content such as text, images, videos, etc., created or posted by members during service use. 6. Paid Service: Paid content or features of the Company that members pay a certain amount to use. 7. Subscription Service: A paid service that is paid regularly and used, and is automatically charged monthly.
Article 3 Effectiveness and Changes of Terms
1. These terms take effect from the time the member agrees to use the service. 2. The Company may revise these terms within the scope that does not violate relevant laws when necessary, and when the terms are changed, the Company will notify the changes and the application date at least 15 days in advance. However, changes unfavorable to members will be notified at least 30 days in advance or individually notified. 3. If a member does not agree to the changed terms, they may stop using the service and terminate the contract. If no separate objection is expressed until the effective date of the changed terms, the member is deemed to have agreed to the revised terms.
Article 4 Notices to Members
1. The Company may notify members of necessary matters through email, in-service notifications, pop-up windows, or text messages. 2. Notices to all members may substitute individual notices by posting them in the service's notice section for 7 days or more. 3. The Company is not responsible for problems arising from members providing incorrect contact information or failing to update changes.
Article 5 Membership Registration
1. Membership registration is established when a user agrees to these terms, applies for membership according to the procedures set by the Company, and the Company approves it. 2. Membership registration can be done by dividing into teachers, parents, students, etc., and services appropriate to each account type can be used. 3. The Company may refuse membership registration or terminate the service agreement afterwards if the applicant falls under any of the following: - Cases of entering false information or using another person's information - Cases of violating other relevant laws 4. For institutional members, membership registration procedures may be determined according to a separate contract with the institution.
Article 6 Changes to Member Information
1. Members can view and modify their personal information at any time on the personal information management page within the service. 2. The Company is not responsible for disadvantages arising from members not changing their information. 3. For institutional members, procedures for changing member information may be determined according to the institution's regulations.
Article 7 Member Withdrawal and Service Termination
1. Members can terminate the service agreement at any time through the withdrawal procedure within the service. 2. Upon withdrawal, all services and data that the member was using are deleted, and the Company is not responsible for this. 3. Withdrawn members cannot re-register with the same account.
Article 8 Personal Information Protection
1. The Company collects only the minimum personal information necessary for service provision and does not provide it to third parties without the member's consent. However, exceptions are made when required by law. 2. The Company protects members' personal information in accordance with relevant laws, and specific details regarding personal information protection follow the Company's 'Personal Information Processing Policy'. 3. Members can view and modify their personal information held by the Company at any time, and complaints related to personal information protection can be submitted through the Company.
Article 9 Management of Member ID and Password
1. The responsibility for managing ID and password lies with the member, and they should not provide or disclose it to others. 2. Members are responsible for all damages arising from allowing third parties to use their ID and password. However, the Company is not responsible for this unless there is intentional or gross negligence on the part of the Company.
Article 10 Company's Obligations
1. The Company complies with relevant laws and these terms and strives to provide stable services to members. 2. The Company maintains security systems to safely protect members' personal information and complies with personal information processing policies. 3. The Company promptly processes opinions or complaints raised by members when there are legitimate reasons and notifies members of the results. 4. The Company is responsible for compensating for damages incurred by members due to violations of these terms related to service provision.
Article 11 Member's Obligations
1. Members must comply with these terms, usage guidelines provided by the Company, service-related notices, and relevant laws, and must not engage in acts that interfere with the Company's business. 2. Members must not use the service for profit-making activities or infringe on others' rights without the Company's prior consent. 3. Members cannot engage in the following acts: 1) Entering false information when applying for membership or changing personal information 2) Using or stealing others' information without authorization 3) Infringing on intellectual property rights such as copyrights and trademarks of the Company or third parties 4) Acts that interfere with the normal operation of the service 5) Illegal acts that violate laws 4. If a member violates these provisions, the Company may restrict service use or terminate the contract. 5. Management of members affiliated with institutions is the obligation of the relevant institution.
Article 12 Paid Services
1. The Company may provide some paid services in addition to free services, and the content and fees of paid services are specified on the relevant service page. 2. The paid service use agreement is established when the member completes payment. 3. Refunds, cancellations, etc., related to paid service use follow relevant laws and the Company's refund policy. 4. The Company provides payment methods necessary for service use, and members must use legitimate payment methods.
Article 13 Payment and Refunds
1. Members must pay fees through payment methods provided by the Company for paid service use, and the payment amount follows the specified fees. 2. After payment is completed, paid services can be used immediately, and if the service cannot be used due to the Company's fault, a refund can be requested. 3. If an overpayment occurs for a member, the Company promptly refunds the amount, and if the overpayment occurred due to the member's fault, the member bears the fees necessary for the refund. 4. Refund requests can be submitted to the Company, and the Company processes them according to legal procedures after receiving the refund request.
Article 14 Subscription Services and Automatic Payment
1. Subscription services can be used with the regular payment method selected by the member, and members can cancel the subscription at any time before the payment date. 2. When a subscription is canceled, payment will not be made after the next payment date, and the service can continue to be used during the already paid period. 3. If payment is not made normally, the Company may suspend subscription service provision and may request members to modify or renew their payment method.
Article 15 Service Provision and Changes
1. This service itself contains errors and does not guarantee perfect operation in all communication and device environments. 2. The Company strives to provide stable services and provides services as a principle. However, service provision hours may be limited depending on the Company's circumstances, and in such cases, advance notice is given. 3. The Company may change the main content, operation methods, prices, etc., of the service, and in such cases, changes are announced at least 7 days in advance. However, if advance notice is difficult due to unavoidable reasons, notice may be given afterwards. However, service stabilization improvements such as UI are not announced in advance. 4. The Company may restrict or terminate some services for technical or operational reasons in providing services, and if necessary, notifies members in advance.
Article 16 Service Use Restrictions
1. If a member violates these terms or engages in acts that interfere with service operation, the Company may restrict or temporarily suspend service use. 2. If a member violates laws or gains benefits through unfair means within the service, the Company may permanently suspend the service use of the relevant member. 3. Members whose service use is restricted or suspended may raise objections, and the Company immediately resumes the service if there are legitimate reasons.
Article 17 Contract Termination and Service Agreement Termination
1. Members can terminate the service agreement at any time through the withdrawal function of the service, and service use ends immediately upon withdrawal. 2. The Company may terminate the service agreement after prior notice if a member violates these terms or causes significant disruption to service operation. 3. Upon contract termination, paid service usage rights and reward points held by the member are extinguished, and no separate compensation is provided for this. 4. For members affiliated with institutions, service suspension and withdrawal can only be done through the institution's administrator.
Article 18 Post Management
1. The copyright of all posts posted by members within the service belongs to the members. However, the Company may use posts for exposure or promotional purposes within the service. 2. Members must be careful not to infringe on others' rights with posts, and all legal responsibility related to posts lies with the members. 3. If the Company determines that posts posted by members violate laws or infringe on others' rights, it may delete the posts or restrict access. 4. The Company does not disclose posts to the outside or share them with third parties without the member's consent, and can only use posts when necessary for service operation.
Article 19 Intellectual Property Rights
1. All intellectual property rights such as works, content, trademarks, logos, etc., created by the Company belong to the Company. 2. Members cannot illegally reproduce, distribute, modify, or commercially use the Company's intellectual property without the Company's prior consent. 3. The copyright of posts created by members during service use belongs to the relevant member, and members are deemed to have agreed to the Company using such posts for service operation purposes. 4. All responsibility for legal disputes arising from content posted by members during service use infringing on others' intellectual property rights lies with the members.
Article 20 Information Provision and Advertisement Placement
1. The Company may provide various information deemed necessary during service use to members through service screens, emails, text messages, etc. However, members can refuse to receive advertising information. 2. The Company may place advertisements within the service related to service operation, and members agree to advertisement placement. 3. The Company is not responsible for damages arising from advertisements placed on the service, and this is handled as a matter between advertisers and members.
Article 21 Compensation for Damages
1. If a member causes damage to the Company by violating these terms, the Company may claim compensation for damages. 2. If a member causes damage to the Company intentionally or negligently in using the service, the member is responsible for compensating for all damages incurred by the Company. 3. The Company is not responsible for damages arising from the free provision of services.
Article 22 Exemption Clauses
1. The Company is exempt from responsibility when services cannot be provided due to force majeure such as natural disasters, war, service changes and errors by telecommunications operators, government regulations, device changes, device operating system policy and technical changes, changes in communication environments, intentional infringement by third parties, errors caused by other software within the same device, etc. 2. The Company is not responsible for service use disruptions arising from members' fault. 3. The Company does not guarantee the reliability, accuracy, etc., of information, materials, facts posted by members on the service, and is not responsible for damages arising from this. 4. The Company does not provide any guarantee for services provided free of charge, and is not responsible for damages arising from this. 5. The Company has no obligation to intervene in disputes between members or between members and third parties, and is not responsible for damages arising from this.
Article 23 Service Suspension and Changes
1. The Company may temporarily suspend service provision for system inspection, maintenance, or technical reasons, and in such cases, advance notice is given. However, if there are unavoidable reasons that make advance notice impossible, notice may be given afterwards. 2. The Company may change or suspend some or all of the services being provided for operational or technical reasons, and in such cases, members are notified at least 7 days in advance. 3. The Company may change or suspend some or all of the services provided free of charge for the Company's policy and operational reasons, and does not provide separate compensation to members for this.
Article 24 Advertisements and Partner Services
1. The Company may place advertisements on service screens, homepages, emails, etc., related to service operation. 2. The Company is not responsible for damages or losses arising from members using or participating in advertisements or partner services, and this is handled as a matter between the relevant advertiser or partner and the member. 3. The Company does not guarantee the quality and content of services provided through partners, and disputes related to such services must be resolved between members and partners.
Article 25 Establishment of Paid Service Use Agreement
1. The paid service use agreement is established when a member applies for paid service use and the Company approves it. 2. The Company considers the paid service use agreement to be established at the point when the member pays the paid service use fee. 3. When applying for paid service use, members can select payment methods, and the Company may limit the scope of services available according to payment methods. 4. Even after the paid service use agreement is established, members can withdraw their offer and terminate the contract in accordance with relevant laws. 5. If a third party purchases and supplies the Company's service, the third party who supplied the service is responsible for processing the member's withdrawal of offer and contract termination.
Article 26 Payment
1. Payment for paid services is made through credit cards, debit cards, mobile payments, or other payment methods set by the Company. 2. The amount paid by members is valid during the service use period, and service use is automatically suspended when the paid service use period ends. 3. Members can request refunds from the Company if overpayments occur related to payment, and the Company processes this according to legal procedures.
Article 27 Subscription Services and Automatic Payment
1. Subscription services are services where fees are automatically charged regularly through payment methods designated by members. 2. Unless members cancel their subscription, subscription services are automatically renewed, and fees are charged to the payment method registered by the member. 3. If members wish to cancel subscription services, they can apply for cancellation according to the cancellation procedures provided within the service, and upon cancellation, the subscription is suspended from the next payment date. 4. If the Company changes the fees and use conditions of subscription services, members are notified at least 30 days in advance.
Article 28 Additional Services and Other Matters
1. The Company may provide free or paid additional services to service-using members as needed, and members may need to pay additional fees for using such services. 2. The Company may provide separate terms of use for specific additional services, and separate terms take precedence when using such services. 3. Members must apply for use according to procedures set by the Company when using additional services, and matters related to additional services follow the Company's policies.
Article 29 Cancellation and Refund of Regular Payments
1. Members can cancel regular payments for subscription services, and automatic payments are suspended from the next payment date after cancellation. 2. When a subscription service is canceled, already paid fees are not refunded, and members can continue to use the service during the remaining period. 3. The Company promptly processes after receiving subscription service cancellation requests from members, and no fees are charged after cancellation. 4. If members cannot use the service due to service errors or the Company's fault during subscription service use, the Company proceeds with refunds accordingly. 5. For institutional members, it follows the contract between institutional members and the Company.
Article 30 Personal Information Protection
1. The Company complies with relevant laws such as the Personal Information Protection Act to protect members' personal information, and obtains member consent when collecting, using, or providing members' personal information. 2. Members can request to view, modify, or delete personal information held by the Company at any time, and detailed matters regarding personal information processing follow the Company's Personal Information Processing Policy. 3. The Company takes technical and administrative security measures to protect members' personal information, and the Company is responsible for damages arising from personal information leaks, etc. However, information leaks due to members' fault are not the Company's responsibility. 4. For institutional members, requests for viewing, modifying, or deleting personal information can be made through the institution's administrator.
Article 31 Youth Protection
1. The Company takes necessary measures in accordance with the Youth Protection Act so that youth are not exposed to harmful information, and specific details follow the youth protection policy announced on the service's initial screen. 2. Members can use the service after identity verification in accordance with the Youth Protection Act, and the Company can take necessary measures for youth protection. 3. The Company strengthens technical and administrative measures so that harmful information or content is not provided to youth, and takes appropriate measures for violations related to youth protection.
Article 32 Data Collection and Utilization
1. The Company may collect data generated during members' service use, and collected data is utilized for service improvement. 2. Data is anonymized and managed safely in accordance with the Personal Information Protection Act, and the Company may provide data analysis results to members. 3. The Company does not share collected learning data with anyone other than authorized third parties and does not provide it externally without member consent. However, exceptions are made when there are legal requests.
Article 33 Data Security and Management
1. The Company takes technical and administrative security measures to protect members' personal information and data, and maintains security systems to block unauthorized access from outside. 2. Members' personal information is retained for a certain period in accordance with relevant laws even after members stop using the service or withdraw, and is safely deleted after that period. 3. The Company recommends periodic password changes to prevent account information leaks or theft, and the Company is not responsible for damages arising from members neglecting this. 4. For institutional members, data retention and deletion proceed according to the institution's management policies.
Article 34 Content and Intellectual Property Rights
1. Copyright and intellectual property rights for all content (text, images, videos, etc.) provided by the Company belong to the Company. 2. Members cannot illegally reproduce, distribute, modify, or commercially use the Company's content without the Company's prior consent. 3. The copyright of posts posted by members on the service belongs to the relevant member, and members must be careful not to infringe on others' rights through posts. 4. All responsibility for problems arising from posts posted by members within the service infringing on third parties' rights lies with the member who wrote the post.
Article 35 Compliance Matters Related to Service Use
1. Members must not engage in the following acts when using the service: 1) Acts that infringe on others' rights or defame others 2) Acts of using the service for illegal purposes 3) Acts that interfere with the Company's service operation 4) Acts of transmitting or distributing malicious code or hacking programs 2. If members engage in violations, the Company may restrict service use or suspend accounts without prior warning. Legal action may be taken depending on the severity of the violation, and the Company is not responsible for damages arising from this.
Article 36 Post Deletion and Management
1. If the Company determines that posts posted by members within the service violate these terms or laws, it may delete them or restrict access without prior notice. 2. If posts written by members infringe on others' rights or contain illegal content, legal responsibility for such posts lies with the member who wrote them. 3. Members can delete posts they have written within the service at any time, and posts cannot be recovered after deletion.
Article 37 Temporary Service Suspension
1. The Company may temporarily suspend service provision due to force majeure such as natural disasters, war, terrorism, communication interruption, system failures, service failures, etc. 2. The Company makes advance announcements as a principle when services are suspended, and may announce afterwards in urgent cases. 3. The Company is not responsible for damages to members arising from service suspension, but for paid services, it refunds or appropriately compensates for usage fees during that period.
Article 38 Service Termination
1. Members can terminate the service agreement at any time through the withdrawal function within the service, and upon contract termination, all data related to the member's account is deleted. However, information that must be retained for a certain period in accordance with relevant laws is excluded. 2. The Company may terminate the service agreement after prior notice if a member violates the terms or causes significant disruption to service use. 3. Upon contract termination, members' paid service usage rights are extinguished, and refunds for this follow the Company's refund policy. 4. For institutional members, service termination follows the institution's decision.
Article 39 Support Limitations for Bulk Purchase Institutional Members
1. This provision is to prevent unfair acts that may occur by providing excessive support to specific members in compliance with relevant laws such as the Fair Trade Act and the Basic Consumer Act, and to maintain fairness between the Company and other members. 2. In accordance with the principles of fair service operation and cost management, the Company is only responsible for supporting services within the scope that does not exceed the amount paid by institutions that have purchased 500 or more licenses at discounted prices in bulk. 3. If the Company determines that support requests from bulk purchase institutional members exceed the Company's standards or cause excessive burden, it has the right to limit such requests or reduce the scope of support. 4. Support for bulk purchase institutional members is limited to the scope and content specified in the contract, and additional support requests outside the contract are only possible through consultation when separate costs are borne. 5. If requests from bulk purchase institutions exceed the Company's technical and operational capabilities or are likely to impair service stability, the Company has the right to limit such requests or change support conditions. 6. If the Company determines that requests from bulk purchase institutional members are unreasonable or contrary to fair trade principles, it may refuse the requests, and if necessary, can arrange alternative support measures through consultation with members.
Article 40 Exemption for External Supply by Purchasing Institutions
1. The Company bears no responsibility whatsoever for cases where purchasing institutions provide the Company's services or service licenses to third parties who are not their affiliated members, or contracts made with third parties based on or for this purpose. 2. All problems arising from purchasing institutions providing licenses to third parties must be directly resolved by the relevant institution and related parties, and the Company bears no obligation for legal, technical, or financial support related to this. 3. If purchasing institutions violate this provision or if the Company's service stability or fairness is damaged due to external supply, the Company has the right to restrict the institution's membership or terminate the contract.
Article 41 Dispute Resolution
1. Disputes related to service use between the Company and members are resolved amicably as a principle, and the Company strives to promptly process members' complaints or opinions. 2. If the Company cannot directly resolve complaints raised by members, mediation can be received from consumer protection agencies or mediation agencies in accordance with relevant laws.
Article 42 Governing Law and Jurisdiction
1. All matters related to these terms follow the laws of the Republic of Korea. 2. If disputes arise between the Company and members related to service use, lawsuits can be filed with the Seoul Central District Court, which is the court of jurisdiction under the Civil Procedure Act. These terms apply from January 1, 2024.